Our Policy
RETURNS & REFUNDS
We want you to be completely satisfied with your purchase. Here's everything you need to know about our return process.
Money Back Guarantee
We offer money back only if product returned:
Within 14 Days
of collection or delivery
With Original Packaging
All original packaging materials must be included
Perfect Condition Required
Not altered, not painted, and fully saleable condition
Return Timeline
Request within 14 days of receiving your order
Inspect items before packaging for return
Refund processed within 5-7 business days after inspection
Contact Us
partsnycwarehouse@gmail.com
Phone
(866) 710-9709
Address
3601 36th Ave, Astoria, NY 11106
Important Notes
Non-Returnable Items:
- •Custom or special order parts
- •Electronic control units (ECUs) once programmed
- •Items marked as final sale
Refund Methods:
- •Original payment method (credit card, PayPal)
- •Store credit option available
- •Shipping costs refunded if return is due to our error
Need Help with a Return?
Our team is available to assist you with the return process and answer any questions about our policy.